what our customers say
"I had my own retail business for nearly 20 years and I really appreciate any company which offers the wonderful personal service that Love Handbags does. You are a complete delight to deal with! With kindest regards, Amanda" (Devon, UK)
"Lovehandbags has such a good 'feel' about it - hard to quantify, but professionalism and quality come to mind. I hope you do very well! Kind Regards, Anne "(Oxted, Surrey)
We value your custom and confidence in our service and by offering only the highest quality products and customer care possible we hope you will return to us. Here are just a few testimonials and images of the actual items purchased, by our customers whose express permission we have obtained prior to publishing their comments:
"The 'mink ombre' is perfect! Its just right for my style and colouring (not all bays work for me). It is in absolutely superb condition. The leather is gorgeous and the ombre effect really suits the style and makes it just that little bit unique. I am so very glad that I spotted it when I did and decided to go for it. I can't get over how well it works with everything in my wardrobe whether casual or smart, such a lovely bag. I would also like to say that I really appreciate your very friendly and helpful customer service. Its rare to get such excellent customer service and so many wonderful genuine bags in one place. Very happy indeed! Kind regards, Marie." (London, UK)
"Choc Annie arrived safely yesterday and to say I'm delighted would be an understatement. I adore her and the condition is amazing. Thank you, Fiona" (Hertfordshire, UK)
"I just had to write to let you know that I received my beautiful Luella Stevie Tote. I was so excited when it finally arrived. She is beautiful. Thank you for the fabulous packing. I was awe struck to the meticulous care taken as I unwrapped each layer. She is a beauty and a bag I will treasure for a long time to come, Thank you, Roberta". (Florida, USA)
"I absolutely love my bag and will definitely be shopping from you in the future" (Nicole, Cheshire, UK)
"To all at Lovehandbags, My bag arrived safely today and I am absolutely delighted with it. It is a lovely bag, and in excellent condition, just as described. I just wanted to say thanks to you all for the extremely efficient and friendly service you have given me, and that it was a real treat to receive such a beautifully packaged item. Every layer was a pleasure to open! I will certainly return to Lovehandbags in the future and would happily recommend you to any potential purchaser as an exemplary retailer. With best wishes and kind regards from a very happy customer, Alyson". (Essex, UK)
"Thankyou so much! I have just received the very gorgeous ginger brooke. Wow! what can I say, it is truly stunning and I am completely bowled over with just how gorgeous the bag is. The colour is amazing, the condition is beyond superb and the style is just so very cute. It is perfect and I am so very pleased, I looked at your site at exactly the right time..... very very very happy. Kindest regards, Marie (London, UK)
"My lovely Phoebe arrived this morning and I am thrilled with her, she is just perfect! May I take this opportunity to commend you on your excellent service! From start to finish it has been a pleasure to deal with your company - from first taking the plunge to request a part exchange quote to actually receiving the beautifully wrapped parcel! it has been a great experience, one that I would definately wish to repeat! Kindest regards, Angela" (Lancashire, UK)
"Many thanks for the lovely Blenheim plum glace bag, it is a beautiful bag and my belongings are already in it. Many thanks for your patience and help, I will be back as a buyer and maybe to sell my hardly used chocolate Roxanne. Once again many thanks and I should also mention how beautifully packaged it was, I love that extra care. Best regards, Sue (Berks, UK)
"I am loving the Prada!! Thank you for such excellent customer service :0) Thank you again and please pass on my thanks to the rest of the team :0), Louise." (Milton Keynes, UK)
"I just wanted to write and thank you for my beautiful bag. I received it today. The ribbon in the box and all the stickers etc made me feel like I was opening a christmas present!!! I absolutely love the bag, and thank you for such a smooth transaction, I hope to purchase from you again." (Kelly Somerset, UK)
"Just wanted to say thanks for my lovely Mulberry Alana handbag. I have been searching for this particular style for ages with no luck then I stumbled across this website. After one quick call to check on delivery I felt confident to place my order, and I was not disappointed at all. My bag is exactly as described and I can't stop looking at it. I will tell all my friends and will be returning in the future to browse myself." (Kirsty, Staffs, UK)
"Thank you so much for sending it so quickly. It arrived before I left for work this morning - so I got chance to have a peek. Perfection - thank you. It's great to know that I can purchase from you knowing that the bags will be in tip top condition and 100% authentic. I was tempted to buy a similar bag on ebay but just couldn't guarantee authenticity - hence my return custom... Thanks again, Alexandra." (Poole, Dorset, UK)
"I wanted to let you know that the red roxy arrived as planned. It is far better than I had imagined and I am absolutely over the moon. Thank you so much. Kind regards, Fiona." (Hertfordshire, UK)
"Just wanted to let you know I received the bag and love it. Thank you very much for all the help, Dorothy," (Lancashire, UK)
"I have received the chocolate Roxanne. It was very well wrapped and packaged. Thanks for your wonderful customer service and prompt shipping. Can't wait to get another bag from you... Cheers!, Lynn from Sunny Singapore."
"Just to let you know the bag arrived this morning and I LOVE IT!!!!!!! Thank you very much! I'll sure be back! Kind Regards, Simone." (Dublin, Ireland)
"Hoping to purchase more Ledbury's from you and thanks for such a brilliant bag with packaging and service to match. Kind Regards, Carol." (East Sussex, UK)
"Just to let you know that both bags have arrived this morning, and I am absolutely thrilled with both of them! They are stunning!! The leather on the miu miu is just tdf and the Mulberry red congo breton is sooo beautiful - I don't know which one to wear first! I am so pleased! Thank you. Warmest best wishes, Oonagh." (Co.Down, Northern Ireland) sell or part exchange service
"The handbag arrived yesterday. It was beautifully packed and in even better condition than I was expecting. I love it. Thank you!" (Elisabeth, New York, USA)
"Thank you for sending the beautiful bag so swiftly. It's perfect and I love your attention to detail with all the wrapping and ribbon - fantastic. I will definitely be recommending you to my friends and family and handing out your cards. Thanks again, Alexandra". (Dorset, UK)
"The Aviva arrived yesterday morning, many thanks indeed. It is a lovely bag, I am very pleased with it. The service you have provided has been superb... thanks for that. I look forward to buying from you again in the future. Kindest Regards, Pauline". (London, UK)
"I am absolutely delighted with my bag, it is beautiful. Wrapped so lovely, I thought Christmas had come a week early. I am sure I will be back. Being a bagaholic, I just love bags, and your title is magic!! So thanks once again, have a lovely Christmas and successful New year, which I'm sure goes without saying. Kind Regards, Sue". (West Sussex, UK)
"Just wanted to let you know the bag arrived safely this morning and I am thrilled with it! So beautifully packaged as well, it was like Christmas! Thanks so much, Charlotte". (Hampshire, UK) find me a handbag service
"The Blenheim has arrived and I'm so delighted with it! It's much more beautiful in real life than I had imagined! Thanks ever so much for the lightning fast shipping, super packing and superb customer service! Best Christmas and New Year Wishes to you!, Kellan" (Bangor, UK)
"What a gorgeous bag, I could actually smell the leather through the box, it is completely yummy!!!! And it arrived more beautifully packaged that any new handbag I have ever received, Honestly, I have never seen anything like it. Thank you so much for such a lovely purchase, the bag is perfect, and I must say, lovehandbags is too!!!!!, Kindest Regards, Paula" (Cranston, USA)
"Just wanted to tell you I'm thrilled with the Bayswater that arrived this morning. Many thanks and good luck with your new business, Best Wishes, Karen" (Southampton, UK)
"I love the bag, it is just as I hoped and in very good 
condition. I also very much liked the packaging and the ribbon - which made it even more special. I would definitely use your site again. Best Regards, Lynne" (Swindon, UK)
"I just wanted to say I am absolutely thrilled with my purchase. This is the first designer handbag I have bought online and despite the sweaty palms and heart palpitations as I pressed the enter key, I could not be more pleased. The extra touches of the hand written note and the box tied with ribbon made the purchase just that more extra special. I whooped with delight on its arrival. I will have no hesitation in purchasing from Lovehandbags again and will certainly recommend your website to others. Thank you for an easy, smooth and trustworthy transaction". Sue (Berkshire, UK)
"Thanks for the beautiful Mulberry handbag! Very good condition, I shall certainly be keeping it for special occasions. The bag is so lovely and so beautifully wrapped. Things like that really do make a difference, Regards Nicola" (West Sussex, UK)
"Thank you VERY MUCH - your service has been wonderful and I LOVE my bag! I have already started to distribute your cards - but am tempted to be selfish and keep your service for myself! Thanks again, Isabel" (Swithland, Leics, UK)
"Thank you so much for the gorgeous package. I enjoyed unwrapping my 2 new handbags and when I saw them I was delighted. The Choc Bays is so smooooshy and gorgeous, I absolutely love it. The Choc Roxy is in fab condition and I can't wait to use both of my new bags. The service you provide is personal, professional and second to none. I have recommended you to my friends and hope they will be purchasing from you in the near future. Keep up the fantastic work and I look forward to buying from you again soon, Kindest Regards, Lisa" (Perth, Scotland)
"I just wanted to let you know that the parcel arrived safely, beautifully wrapped as always, and that I'm thrilled with the Saskia! It is so beautiful and the colour is wonderful - just the right, vibrant red. Thank you for a perfect transaction and a lovely bag. It was a pleasure! Kind regards, Vicky". (tPF, the Purse Forum member, Sweden)
"I received the Marc jacobs clutch and am absolutely thrilled with it. Thank you so much, Regards, Dorothy" (Lancashire, UK)
"Received the bag today & I am thrilled to bits with it. Thanks so much for the super service. I would definitely purchase from you again, Many Thanks". ( Emma, West Midlands, UK)
"Many thanks for the lovely chocolate Elgin, which arrived safely today. What a super bag it is, and I know I am going to find it very useful. I'm really delighted with all my recent purchases from Love Handbags. It has been a great pleasure dealing with you and I know it won't be long before we're in touch again! Please don't forget to contact me if any of the bags on my wanted list come into stock, and I shall of course be keeping an eye on your website. Meanwhile very best wishes, and many thanks again. With kindest regards, Amanda". (Devon, UK)
"Hi, Received the most gorgeous Mulberry Elgin yesterday and it is absolutely fabulous! Purchasing from you was a truly wonderful experience! Thank you so much! Kindest regards, Malin". (Skara, Sweden)
"I would just like to thank you for my Mulberry vintage wexford deerskin tote bag, I love it so much, it is better than I expected! Your service is amazing, thank you so much! I would definately recommend your company, it's fantastic! Thank you again, Kindest regards, Sarah". (Essex, UK)
"Just wanted to say that the black Jacquetta is really lovely and I am thrilled to bits with her. It is actually much nicer in real life than I had imagined and this style looks great in black, it was well worth the time deciding which to go for. kind regards, Marie". (London, UK)
"Well I've just used the collonil premium lotion on my Darwin Chocolate Tooled Bays (from LH of course!) and apart from smelling lovely the leather has come up a treat. I used the brush to work the lotion in, a little goes a long way and when dry the cloth to buff. I'm very pleased with the result. I'll definitely be re ordering when the time comes. It's a really good kit with everything you need to care for a whole range of handbags. Also very convenient to have everything contained within the drawstring bag. Thanks again for the excellent product and service, Best wishes, Kim." (Essex, UK)
"I received my red roxanne and matching purse today and I am over the moon!! The bag is just perfect! I was slightly apprehensive about the colour, but it is just gorgeous! and the packaging was so lovely, thankyou! Thanks again for all your help. It was an absolute pleasure buying my bag from you! Kind regards, Julie." (Nottingham, UK)
"My stunningly beautiful Pasadena arrived today! It was in great condition, exactly as described - and more. Excellent customer service, and the packaging was second to none. I'm thrilled! This will hardly be my last purchase from you. Beautiful bag, swift shipping, lovely packaging and great service. Whats not to love about lovehandbags? :) Thank you." (Monica, Malmoe, Sweden)
"From start to finish my shopping experience with Love handbags has been truly amazing. I found the website by chance after seeing a review on a bag forum. I spent literally hours looking at all the bags for sale and decided to go for my all time favourite - a Mulberry chocolate Roxanne, gently loved. The descriptions are great and really tell you everything you need to know about each bag. My bag arrived within 2 days and I was just so excited when I saw it. The Roxanne was presented beautifully in tissue and ribbons as if brand new and I enjoyed unwrapping it and seeing it for the first time. I absolutely adore the bag and can't stop looking at it. I will definitely be back - in fact I can't help looking at your website every few days to check for new bags. Thank you so much, Carly." (Berkshire,UK)
"I opened up my lovely parcel today and I was completely delighted with the contents. The bag is truly beautiful, as is the matching pouch. I'm very excited! Thank you for the accuracy of the description and also the excellent packaging - all those layers of tissue paper and ribbon really do make a difference. What a wonderful buy. I'll be back for more, I'm sure. Thanks again! Claire." (Canberra, Australia)
"They arrived safely this morning! The bays has a superb colour and is more than I could have hoped for. I'm delighted to have found such a beautiful, rare and authentic bag through Lovehandbags. The purse is adorable and I'm sure these won't be my last purchases, Regards, Kim." (Essex, UK)
"I have just received the bag, it is beautiful! Thank you:) Best regards, Isabelle." (Paris, France)
"The bag arrived this morning. It is lovely as I had hoped and your description was very accurate. I didn't find out about your company until recently but would purchase from you again and would definitely recommend you to others. Regards, Catherine." (Cambridge, UK)
"She arrived this morning and I am delighted with her. Such lovely leather and your packaging was a delight to open. Thank you very much, I will have no hesitation in recommending Love Handbags to others. Best wishes, Kim." (Essex, UK)
"I have just received my beautiful rosemary. Its a beautiful colour, really rich and summery, its a perfect size, I am happy and very glad that I ordered it. The packaging is lovely too...
"Thank you the red matt glove roxanne is beautiful. I can't believe how soft and plush the leather is and the matt red colour is just gorgeous. I love the bag and I love the fact that you have made searching for and buying pre-loved bags a pleasure. Will recommend you to everyone. Kindest regards, Marie." (London, UK)
"Thanks so much. My beautiful bag arrived bright and early yesterday morning without any problems. The packaging was fantastic and the bag is stunning. I have also been recommending lovehandbags wherever possible and can't wait until my next purchase. Thanks for all your help. Chloe". (New South Wales, Australia)
"Thank you again for the gorgeous bag. I also want to thank you for your fantastic service, if only all retailers were as conscientious as you. Your attention to detail is excellent. I will continue to keep an eye on your website! I wish you all the very best with your business. Kindest regards, Rubyna". (Norwich, UK)
"She arrived yesterday! She's so beautiful, I'm so happy! I will most definitey shop with you again should I find any of the bags I am looking for there. Best Regards, Anne". (Jaerfaella, Sweden)
"Many thanks for sending the Araline so quickly, and what a fantastically wrapped package! I'm really pleased - thank you! Best Wishes, Caroline". (Hertfordshire, UK) sell or part exchange service
"Just wanted to let you know that I received my gorgeous Bottega Veneta bag in today's mail. It is exquisite, I have never felt leather so soft in my life. As always, it was packed beautifully and arrived in fantastic condition. Opening your boxes is second to none - your attention to detail is extraordinary. I also appreciate your allowing me to do a part trade with my Mulberry Roxanne A4 tote, made me feel like I was making a wise financial decision in these tough times. Thanks again, hope to be shopping with you again very soon!!!, Best Regards, Paula" (Cranston, USA) sell or part exchange service
"Many Thanks! Just wanted to let you know that I received the Mulberry Elgin tote. It's a very lovely bag which I really enjoy carrying. Ditto for the Phoebe bag I ordered previously. Also thanks so much for the careful packaging. I received both bags in great condition and within a week of being ordered". Millie Hill (Seattle, USA)
"I do actually really LOVE my bag. Packaging was second to none, service Excellent. All very Beautiful, Top marks for everything; have recommended you to my friends and I would definitely purchase again, Regards, Barbara" (Pulborough, West Sussex, UK)
"I immediately 'swooned' over the bayswater last night when I opened your box. The bag is fabulous, Best wishes, Jenny" (Wirral, UK)
"just got the parcel yesterday! It was like x-mas receiving this big box, so well packed, with its ribbon and all...I've enjoyed just opening it! The bags are great. They were so well and nicely packed too... I'm very happy with the small one which is really new! The two other ones are gently used as expected, so no surprise. So I am very pleased with them and with your great service!
I would just like to add how much your site is great, the e-mail contact so nice, well all is just PERFECT! Kind regards, Celine (Ways, Belgium)
"I simply loved the Mulberry Woody I purchased! Thank you so much!:)" (Sonja, Kew, London)
"The lovely Bays came today and I was speechless and stunned with her beauty!!! As I received the parcel I noticed how carefully this was packed. After opening and seeing all these sheets like silk I thought Santa Claus couldn't have done it better. Your shop expresses the accuracy and care for these bags, it is such a pleasure to look at all the beauties shown there and to read your inviting and welcoming descriptions and explanations. Let me thank you so much - I have much more than expected and I am honestly so happy to be your customer! Again a thousand thanks, Kindest and Happy regards from Dusseldorf, yours sincerely, Nicola" (Dusseldorf, Germany)
" Just needed to tell you I am so impressed with the wonderfully professional service you offer, not just the quality of your handbags, but also the wrapping service which is second to none. It was such a shame to have to open such a beautifully wrapped box and a pleasure to find inside was packaged with just as much care. I would not hesitate to order from you again and will pass on your expert services to others, thank you for all your help", Susan (Windsor, UK)
