our guarantee of authenticity
At Love handbags we believe that buying luxury goods online should be straightforward, enjoyable and risk free. We deliver on our promise of authenticity by drawing on the experience of our in-house specialist knowledge. In addition we will on occasion employ the verification services of the brand in question alongside outside accessory experts, who have experience authenticating pre-owned luxury handbags and accessories. Like ourselves a full inspection of craftsmanship, fabric quality, finishing details from hardware and brand authenticity stamps to the minutae of accurate stitch quality will be undertaken.
Love Handbags guarantee that every item in our boutique is 100% authentic and fully assessed and to our exacting standards of condition prior to entering our site and if we are in any doubt whatsoever we simply will not sell until verification has been ascertained.
We will offer a 100% refund in the very unlikely event that your item does not meet the description provided. If you are in any manner in doubt of authenticity upon receipt of your purchase, we encourage you to present this to the brand retailer or authorised in-store concession, who will further verify authenticity for your total peace of mind.
Should you wish to discuss the authenticity of an item you have purchased from us, please contact Love Handbags Customer Care by one of the following methods:
- by email: customercare@lovehandbags.co.uk
- by phone: 0845 057 7884 (office hours 9am to 5 pm, Monday to Friday)
- by mail: Love Handbags, Customer Care, PO Box 654, Stockport, Cheshire SK3 8XU
we are against copying in design...
We do understand that the best design is often imitated, though we are 100% against copying in design and will only ever sell 100% authentic luxury goods. At Love Handbags we genuinely aim to prevent people losing out to the counterfeiters, with our focus being on making this boutique a safe and most trusted place on-line to find your beautiful authentic pre-loved or new luxury handbag.
